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Merck Chemicals

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one of Merck's customer: Merck4IGP

Merck4IGP

“Having the right partner
by your side
for over 20 years
is very reassuring indeed.”

Marc Züllig
IGP Pulvertechnik

Overview

Merck4IGP

Product quality is just one facet of customer service

“Whatever IGP Pulvertechnik is facing, we know that Merck will get the job done more quickly, with less hassle…and simply outperform everyone else,” states Marc Züllig, CEO of IGP Pulvertechnik. The Switzerland-based company has been at the forefront of powder coating systems technology for 40 years and trusts Merck implicitly. “Based on experience, we already know that we can break new ground in effects with innovative effect pigments from Merck,” Züllig continues. “The next step for us is determining – together – how we’re going to match those effects with the new demands of the market.”

But there’s more to the relationship than unparalleled product quality. “It’s the personal touch,” Züllig explains. “At IGP Pulvertechnik, we cultivate real relationships, with our partners, with our customers. This is why we work so well with Merck – we’re simply on the same wavelength when it comes to people.”

 

 

In this partnership, Merck’s service goes beyond top-flight pigments to lend a hand in accelerating supply chains, for instance, and organizing trade shows.

For the complete story on what’s in it for IGP Pulvertechnik, click here.

complete story about Merck4IGP

© Merck KGaA, Darmstadt, Germany, 2012

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